1. DEFINITIONS
1.1 In these Competition Rules, the following definitions apply (unless the context clearly
indicates a contrary intention):
1.1.1 “the Act” means the Consumer Protection Act, 68 of 2008;
1.1.2 “Business Day” means a day other than a Saturday or a Sunday or a day which from time
to time is a proclaimed public holiday in the Republic of South Africa;
1.1.3 “Competition” means the SABC+ Customer Satisfaction Survey and Prize Eligibility
Competition;
1.1.4 “Competition Rules” means the rules, as required by Section 36 of the Act as run by the
SABC during the Promotion Period;
1.1.5 “Participant” means an individual who enters the Competition and meets the qualification
criteria set out in clause 4;
1.1.6 “POPI” means the Protection of Personal Information Act, No 4 of 2013;
1.1.10 “Prize” means the sum of money to be won by the Winner of the Competition as further
described in clause 4;
1.1.11 “Survey” means the SABC+ Satisfaction Survey which is sent by the SABC for any
person/member of the public to complete;
1.1.12 “Survey” means the SABC+ Satisfaction Survey which is sent by the SABC for any
person/member of the public to complete;
1.1.13 “Winner” means a Participant who is successfully drawn in the Competition and is notified
as such by the SABC in terms of clause
6.2. INTRODUCTION
2.1 The SABC is promoting participation in the SABC+ Customer Satisfaction Survey, by
participating in the survey participants can enter the Competition in order to win the Prize,
in terms of the Competition Rules set out herein.
3. WHO MAY PARTICIPATE
3.1. To participate in the competition, a Participant must:
3.1.1. be a South African citizen or a permanent resident of the Republic of South Africa.
3.1.2. be 16 (sixteen) years or older;
3.1.3. be able to participate on a mobile device;
3.1.4. be a natural person;
3.1.5. have a South African birth certificate or be a foreign national with proof of
identification and legal status in the Republic of South Africa; and
3.1.6. be a registered user of SABC+ App.
3.2. The following persons may not participate in the competition:
3.2.1. 3.2.2. Directors, employees or business partners of the SABC, or any of their immediate
family (spouse or life partner, parents, siblings and children, including adopted
children, but not half or step relations), their agents or consultants or marketing
service providers or any other person who directly or indirectly controls or is
controlled by the SABC; or
a supplier of goods or services to the SABC in connection with the competition.
4. PRIZES
4.1. The Prize eligibility comprises of a total R5 000.00 (Five Thousand Rand) cash which shall be
split equally amongst five (5) Winners of the Competition at R1 000 (One Thousand Rand) each.
5. HOW TO ENTER THE COMPETITION
5.1. Participants can be eligible to enter the competition by being a registered user of the SABC+
APP and completing the SABC+ Customer Satisfaction Survey which can be accessed on the
SABC+ announcement feature.5.2. Each Survey Participant is eligible for 1 (one) entry into the Competition, and multiple
responses from 1 (one) person will be disqualified for prize eligibility. Illegible and incomplete
responses will also be disqualified.
5.3. Participants who submit the completed Survey, must indicate that they would like to be
entered for the Prize Eligibility Competition and must provide their name, surname, contacts
details and date of birth after completing the Survey. The collection of personal information is
strictly for the purposes of the Survey and Competition and complies with the POPIA and shall
only be used for verification purposes and to communicate with Winners. Such information
shall not be shared with any third-party.
5.4. The Winners’ will be randomly selected (using random winner selector software) after the
Survey closing date from the database of valid entries submitted by the set deadline.
5.5. The closing date for all Surveys and entry into the Competition shall be communicated by the
SABC on the SABC+ App.
6. NOTIFICATION OF WINNERS
6.1. All Winners of the Competition are required to provide the SABC with their original identity
document to claim a prize and shall be required to complete all further necessary
documentation as required by the SABC.
6.2. The SABC shall notify all the Winners within two (2) weeks from the closing date of the Survey.
1.1. Winners will also be directly contacted by the SABC via their indicated preferred method of
contact first before being announced by the SABC on the SABC social media platforms.
Thereafter, all Winners shall be announced by the SABC on the SABC social media platforms.
If a Winner, where an attempt to contact has been made by the SABC via their preferred
method of communication fails, the SABC shall proceed to announce their name as a Winner
on its social media platform thereafter.
1.2. In the event of a Winner who has been contacted by the SABC personally or their names
announced on the SABC’s social media, does not respond to SABC’s notification after 1 (one)
calendar month, the SABC reserves the right to withdraw the cash prize entitlement, and the
cash prize will be forfeited, and an alternative Winner will be selected. Upon prize forfeiture,
no compensation will be given.1.3. A Winner in this Competition consents to the SABC interviewing them live or otherwise on
SABC platforms and to the SABC broadcasting the interview audio clip/voice note or video on
different SABC platforms.
1.4. Prizes are non-transferable and is on an as-is basis .
1.5. The Prizes are therefore non-exchangeable, non-transferable, and is not redeemable for other
prizes. The prize may not be claimed by a third party on behalf of a Winner.
2. GENERAL CONDITIONS
7.1 By entering the Competition, Participants agree to the use of their personal information in
accordance with the provisions of the Protection of Personal Information Act No 4 of 2013
(“POPI Act”).
7.2 The Prize will only be handed directly to you or your parent or legal guardian and not to
anyone else.
7.3 In the event of any dispute regarding these Terms and Conditions and/or the results thereof
and all other matters relating to the Competition, the decision of SABC shall be final and no
further correspondence or discussions shall be entertained by the SABC.
7.4 The SABC, its directors, employees, agents, or suppliers will not be responsible for any
direct or indirect loss or damage or disappointment resulting from your participation in the
competition, or for any accident, injury, harm, damages, costs or death that you or any
other person who participates in the SABC User Experience Survey Prize Eligibility
Competition sustains at any point during the fulfilment of the prize. disclaims liability for any injury or damage to any Winner’s or any other person’s device
relating to or resulting from participating in or downloading any material in connection with
the SABC User Experience Survey Prize Eligibility.
The SABC further
7.5 The SABC shall not be liable for any failure to comply with its obligations in terms of this
Competition where such failure is caused by something outside its control. Such
circumstances shall include, but not be limited to, pandemics, outbreaks, weather
conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest,
riots, civil commotion, inevitable accidents, supervening legislation or any other
circumstances amounting to force majeure.7.6 7.7 7.8 7.9 7.10 7.11 Each Participant entrant and/or Winner agrees to the SABC making their names and any
and all entries/ user generated content/ audio clips/voice notes or video made available
for this Competition in the SABC’s publications and/or on its websites and any other media,
whether now known or invented in the future.
If one or more conditions of these Terms and Conditions are void and/or invalid, this will
not affect the validity of the remaining Terms and Conditions and/or any other specific
terms for the contest.
By entering any this SABC+ Customer Satisfaction Survey Prize Eligibility, Each Participant
entrant confirms that they have read and understood and agree to be bound by these terms
and conditions, and by the decisions of the SABC, which are final in all matters relating to
the Prize Eligibility. Any breach of these terms and conditions will result in the
disqualification from the Prize Eligibility Competition or the forfeiture of the prize. No
correspondence will be entered into.
The SABC may extend, shorten or cancel the competition immediately and without
notifying you if it is permitted by law, if we must do so by law, or for reasons beyond our
control. If this happens, you will give up any rights that you may have in terms of this
competition and you will have no recourse against us or our agents, contractors, or
sponsors as a result of the extension, shortening or cancellation.
It is a material term of the Competition that all entrants into this Competition participate
entirely at their own risk.
Any person who wishes to obtain a copy of the competition rules shall be able to do so by
emailing : consumerinsights@sabc.co.za, Tel no: 011 714 5792_.
