The SABC Call Centre is the link between the public and the SABC. On a normal day the call centre caters to about 1500 calls, when there are programme changes to accommodate other activities such as sport, national events, etc, the number of calls increases up to reach between 2000 and 3000 calls on that particular day. This excludes calls made directly to radio stations, television channels and other SABC departments and internal calls made to the switchboard.
The Call Centre operating hours:
Monday to Friday - 08:00 to 23:00.
On Saturday - 08:00 until 22:00.
On Sundays and public holidays 08:00 until 18:00.
Call Centre Numbers:
011 714 – 9797
Switchboard
011 714 - 9111
SABC TV Licences Customer Services Call Centre:
Mondays - Saturdays - 08:00-18:00
Sundays - 09:00-17:00
TV Licences Call Centre number: 011-330 9555 e-mail address: tvlic.info@sabc.co.za
TV Licences website - click here.
SABC Regional Offices:
Gauteng - Johannesburg, Private Bag X1, Auckland Park 2006
Tel: 011 714-9111; Fax: 011 714-9744
Gauteng - Pretoria, P.O. Box 1198, Hatfield 0001
Tel: 012 431-5300; Fax: 012 431-5490
Western Cape: P.O. Box 2551, Cape Town 8000
Tel 021 430-8100; Fax 021 430-8411
Kwazulu-Natal, P.O Box 1588, Durban, 4000
Tel 031 362-5111; Fax 031 362-5100
Free State, P.O Box 563, Bloemfontein, 9300
Tel 051 503-3111; Fax 051 503-3264
Eastern Cape, P.O Box 1040, Port Elizabeth, 6000
Tel 041 391-1255; Fax 041 373-1406
Limpopo Province, P.O Box 395, Polokwane, 0700
Tel 015 290-0269; Fax 015 290-0178/9
Mpumalanga, P.O Box 2724, Nelspruit, 1200
Tel 013 759-6600; Fax 013 755-2823
Northern Cape, PO Box 1008, Kimberley, 8300
Tel 053 802-5800; Fax 053 802-5948
North West Province, Private Bag X2158, Mafikeng, 2735
Tel 018 389-7111; Fax 018 389-7299
Other contacts:
SABC News - click here. Media enquiries - SABC Spokesperson
SABC1 Marketing Manager.
SABC2 Contacts.
SABC3 Contacts. Programming and Scheduling - Email: afrikal@sabc.co.za
Finances:
CFO VENDOR HELPDESK (SAP): If you are an SABC vendor and you have any queries relating to long outstanding payments (30 days +) please call our Vendor Helpdesk on: 011 714 3088 during office hours.
SABC Procurement: E-mail address: sabcvendors@sabc.co.za. Direct tel. no: (011) 714 4349; Fax no: (011) 330 9641
Programme purchases :
TV Programmes - Obtain a DVD recording of a television programme:
Tel 011-714-3827. Email address: enterpri@sabc.co.za
Radio Programmes - Purchase an audio cassette/CD of a radio programme: Tel 011-714-4709/4315/4681/4431. Email address: rpsales@sabc.co.za
Recordings - TV Sport: Purchase a CD/DVD of a sports programme:
Tel 011-714-5550/8066
Technical facilities for hire:
Radio broadcasting facilities for hire: Tel 011-714-4666/4278
Teledata - The SABC’s teletext service, Teledata: Tel 011-714-6385. Email: debeera@sabc.co.za
Radio and Television Frequencies: Frequency charts for Radio/TV available from the Technical Liaison Office: Tel 011-714-4286 or 011-714-2343
Reception & Technical Issues:
How to solve reception problems can be obtained from the Sentech Info Section:
Tel 011-471-4612. Sentech Frequency Finder - click here. Sentech website - click here
Commercial Enterprises:
Purchase Radio and or TV advertising space: Tel 011-714-7000/7020.
Commercial Enterprises regional offices:
Johannesburg: Tel 011 714-7000/7020; Pretoria: Tel 012 431-5315.
Cape Town: Tel 021 430-9636; Durban: Tel 031 362-5121.
Bloemfontein: Tel 051 503 3210; Port Elizabeth: Tel 041 391-1242.
Polokwane: Tel 015 290-0127; Nelspruit: Tel 013 759-6628.
Mmabatho: Tel 018 389-7557.
SABC websites - online sales: Tel: JHB 011-714-7050/7320. Email: webads@sabc.co.za
